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Fast. Efficient. Unifying.

A Solution for Managing Logistics Data

HiavaNet+

HiavaNet+ is a customizable Finnish logistics data transmission solution and service package provided by Hiava, a logistics consultancy company. It operates swiftly, efficiently, and unifies various aspects of logistics data management. We ensure connections with major transportation companies in Finland are established from a single location, in an automated and efficient manner. Our offering includes not only transportation ordering but also tracking and reporting – all of which can be proactive upon request.

What Does HiavaNet+ Offer?

A single solution for transportation data transmission and management
Quick response to customer inquiries – 2-hour response time
Reporting and proactive services when needed
Finnish development-oriented service

Transparency and updates of transportation orders
Printing services for all Finnish logistics documents
Collaboration with Finnish company Youredi Oy, providing connections worldwide

HiavaNet+ is a solution for companies ordering transportation services. Our service is Finnish, developed in Finland, and our customer service is also located in Finland. We commit to handling inquiries promptly and with high quality.

Our customer service response time on business days is 2 hours, during which time we communicate the progress and the necessary timeline. A significant part of our service development is the ongoing dialogue with our customers.

The accelerating pace of business presents increasing challenges for service companies, as even minor errors and disruptions significantly delay logistics operations. Delays caused solely by communication issues result in costs, often totaling at least thousands of euros.

To address this need, we created the HiavaNet+ service. The service’s quality ensures the transmission of transportation data and documents, as well as transparent order tracking.

What is HiavaNet+?

Our service provides efficient and automated connections to transportation companies directly from our client’s systems. HiavaNet+ directs orders to the right place, whether they are generated automatically, entered manually, or supplemented. We manage logistics data from the transportation order all the way to the transportation company, providing updated reports with the current status of each order.

A significant aspect of this solution is our collaboration with the highly regarded Finnish company, Youredi Oy, which specializes in the data transmission industry. This partnership ensures not only stable real-time connections to all domestic transportation companies but also global logistics conglomerates around the world.

HiavaNet+ Service Offerings

HiavaNet+ includes automatic connections to systems that generate transportation orders, customized interfaces, and direct integrations. HiavaNet+ is the solution that allows transportation orderers to reach all the transportation companies they need. Our services also include a portal for manually inputting transportation requests and order tracking.

Expanding Levels of Reporting and Monitoring

Booking and delivery receipt of transportation.
Monitoring transportation status and status reporting.
Order tracking, status updates, and Sender <-> Receiver integrations.
Proactive status reporting on the progress of deliveries.

Transmission of transportation orders to major Finnish transportation companies:

Posti
Schenker
Kaukokiito
Matkahuolto
Lehtipiste
And all global logistics conglomerates.

Production of order prints to meet shipping needs:

General package labels and address tags.
Different versions of Posti’s documents.
Other documents as agreed separately, based on the customer’s needs, including ADR documents and waybills.

Pricing

The service is based on a monthly pricing model. The extent of the license is determined by service levels and their included features. In addition to the license and implementation, customers are billed based on transaction costs related to their volumes. We are happy to discuss a billing model that suits your needs.

HiavaNet+ Sales:

Timo Mustikkamaa
timo@hiava.fi // +358 40 1272733

Teemu Hämäläinen
teemu@hiava.fi

sales@hiava.fi

Juha Teinilä
juha@hiava.fi

HiavaNet+ Customer Service:

Custom.support@hiava.fi // +358 50 331 4474

HiavaNet+ is a solution provided by Hiava Oy, and it is an integral part of Hiava’s comprehensive service, through which our clients gain value-added solutions for their supply chain processes. Hiava offers consulting and solutions to provide more value to our clients’ supply chains. You can learn more about Hiava’s consulting and service products at www.hiava.fior by contacting sales@hiava.fi.